Privacy Policy

The types of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

Dealing with MAP Co Online

We may collect personal information that you email to us or provide when using our social media or website.

By using our platforms, you acknowledge that there are risks in transmitting information over the internet and that we cannot ensure the security of personal information transmitted to us via online channels. However, if we receive your personal information, we will take reasonable steps to protect that information from misuse, loss, interference or unauthorised access, modification or disclosure.

Our website or social media pages may contain links to third-party websites and this privacy policy does not apply to the use of, or the protection of information provided to, those websites. It is recommended that the privacy policies of those third-party websites are reviewed before you disclose any personal information to them.

Our websites may use cookies. Cookies enable us to collect information on how to best improve our website. If you wish, you should be able to configure your web browser so that it disables or blocks cookies, although cookies may be necessary to provide you with certain features (e.g. customized delivery of information) available on the site.

We store the Internet Protocol (IP) address of your computer when you visit our website. This information is used only to create broad demographic summaries of where our users come from, again to ensure we can create the best possible experiences for our visitors. It is impossible for us to identify a user’s identity through their IP address.

Terms of MAP Co’s Privacy Policy are subject to any specific provisions contained in collection notices and in terms and conditions of particular offers, products and services. E.g. An online competition entry submission form, accompanied by ‘Terms & Conditions’.

We will only use and disclose your personal information when it is lawful and reasonable to do so. We will also only use and disclose your personal information for the purpose for which it was collected, or a purpose related to the purpose for which it was collected or as authorised by law. We may also disclose personal information to authorised contractors, subsidiaries, service providers, third party partners and affiliates in the course of delivering information and services to you.

Email addresses will only be used to respond to specific user queries, and will not be kept or used for any purpose other than stated. Email addresses will not be added to a mailing list unless consent is given, nor disclosed to any other party without your knowledge or consent.

We may also report statistics to the government departments that fund us and to our donors, sponsors and promotional partners.

Freedom of Information

Please click here to download our Freedom of Information Statement.

Changes to this policy

We may change this Privacy Policy at any time. Your use of the site constitutes acceptance of the provisions of this Policy and your continued usage after such changes are posted constitutes acceptance of each revised Policy. If you do not agree to the terms of this Policy or any revised policy, please exit the site immediately.

Download MAP Co’s Privacy Policy

Any questions?

Please reach out to us as at privacy@mapco.vic.gov.au, MAP Co will respond to any queries as soon as possible. Urgent security matters should be reported to the Security Control Room on 9655 1999.